Política de Privacidade

Privacy Policy

Data protection

Responsible for the data processing is:
Jörn Seidenschnur
Lilienthalstr. 6
12529 Schoenefeld
Germany
Tel.: +49-30-6891 6761 | Fax: +49-30-6891 6763
joern.seidenschnur@amitamin.com

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and hosting

You can visit our website without giving any personal information. Each time a web page is called, the web server merely automatically stores a so-called server log file, which is e.g. contains the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval.

These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Hosting services by a third party
Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in the forms provided in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.
2. Data collection and use for contract execution, contacting

We collect personal information if you voluntarily provide it to us as part of your order or when contacting us (for example, by contact form or e-mail). Obligatory fields are marked as such, since in these cases we need the data for contract processing or to process your contact and you can not send the order or the contact without their specification. The data collected is shown in the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries. Insofar as you consent to this pursuant to Art. 6 para. 1 sentence 1 lit. If you have issued a DSGVO by choosing to open a customer account, we will use your data for the purposes of customer account opening. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.
3. Data transfer

For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward the payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers collect these data themselves, as long as you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Your purchases are automatically hedged via Trusted Shops GmbH. Your e-mail address, order number, invoice amount, date of purchase and payment method will be transferred to Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. Trusted Shops GmbH will contact you if necessary to ensure that your purchase was successful and that the insurance cover is not required.

Data transfer to shipping service provider
Insofar as you have given us your express consent during or after your order, we will give you consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO forward your e-mail address and phone number to the selected shipping service provider so that they can contact you prior to delivery for delivery notification or reconciliation.

The consent can be withdrawn at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

German Post AG
Charles-de-Gaulle-Str. 20
53113
Bonn


UPS Europe SA
Ave Ariane 5
B-1200
Brussels Belgium)

Data transfer to collection companies
For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO, we pass on your data to a commissioned collection agency, as long as our payment claim has not been settled despite the previous reminder. In this case, the claim is collected directly by the collection agency. In addition, the disclosure of the preservation of our legitimate interests, which prevail in the context of a weighing up of interests, in an effective assertion or enforcement of our payment claim in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.


4. E-mail newsletter and mail advertising

E-mail advertising with registration for the newsletter
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. to send a DSGVO.

The deregistration from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. for sending interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in a promotional approach to our customers in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.

The advertising mailings are provided as part of a processing on our behalf by a service provider, to which we pass on your data.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

5. Data usage in payment processing

credit check
If we enter in advance, e.g. When purchasing on account, it is for the conclusion of the contract in accordance with Art. 22 para. 2 lit. a DSGVO required to obtain identity and credit information from specialized service companies (credit reference agencies). For this purpose, we will transfer your personal data required for a credit check to the following companies:

SCHUFA Holding AG
Cormorant way 5
65201 Wiesbaden

Creditreform Boniversum GmbH
Hellersbergstrasse 11
41460 Neuss

CRIF Bürgel GmbH
Radlkoferstrasse 2
81373 Munich

arvato infoscore GmbH
Rheinstrasse 99
76532 Baden-Baden

Appropriate measures to safeguard your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to present your point of view and to challenge the decision by making contact with the contact options described below. After completion of the contract, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or if we reserve the right to use the data beyond that, which is permitted by law and which we will inform you about in this declaration.

6. Integration of the Trusted Shops Trust Badge

To display our Trusted Shops quality seal and any collected reviews and to offer the Trusted Shops products for buyers after placing an order, the Trusted Shops Trustbadge is included on this website.

This serves to safeguard our legitimate interests, which are predominantly justified in the context of a weighing up of interests, in terms of optimal marketing through the provision of safe shopping in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided as part of a order processing by a CDN provider (Content Delivery Network). Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. Further information on the data protection of Trusted Shops GmbH can be found here.

When the Trustbadge is called, the Web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. Individual access data is stored for analysis of security issues in a security database. The logfiles are automatically deleted no later than 90 days after creation.

Additional personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered for use. The contractual agreement between you and Trusted Shops applies. For this purpose, an automatic collection of personal data from the order data. Whether you are already registered as a buyer for product use is automatically checked against a neutral parameter, the one-way, hashed e-mail address. The e-mail address will be converted into this hash value, which is not to be decrypted for Trusted Shops, prior to transmission. After checking for a match, the parameter is automatically deleted.

This is for the fulfillment of our and Trusted Shops' predominant legitimate interests in the provision of each coupled to the specific order buyer protection and the transaction valuation services acc. Art. 6 para. 1 sentence 1 lit. f DSGVO required. Further details, including the objection, can be found in the Trusted Shops Privacy Policy above and in the Trustbadge.

7. Cookies and web analysis

In order to make the visit of our website attractive and to allow the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimized presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings.

This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer ™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Safari ™: https://support.apple.com/en-us/guide/safari/sfri11471/12.0/mac/10.14
Chrome ™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox ™ https://support.mozilla.org/en/kb/cookies-allow-and-dispose
Opera ™: https://help.opera.com/latest/web-preferences/#cookies

Failure to accept cookies may limit the functionality of our website.

8. Online Marketing

Google Ads Remarketing
Google Ads advertises this site on Google's search results and third party websites. Insofar as you give us your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, Google's remarketing cookie will be set when visiting our website, which will automatically enable interest-based advertising using a pseudonymous CookieID and based on the pages you visit. After the expiration and end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.

No further processing will take place unless you have agreed with Google that Google's web and app browsing history will be linked to their Google Account and information from their Google Account will be used to personalize advertisements on the web see. In this case, when you log in to Google during the page visit of our website, Google will use your data with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, Google will temporarily associate your personal information with Google Analytics data to create audiences.

Google Ads is an offer made by Google Ireland Limited, a company incorporated and operated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com). To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield.
A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You may revoke your consent at any time with future effect by disabling the remarketing cookie through this link. In addition, you can inform yourself about the setting of cookies and make adjustments to the Digital Advertising Alliance.

Google fonts
On this website the script code "Google Fonts" is integrated. Google Fonts is an offer of Google Ireland Limited, a company registered and incorporated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland. (Www.google.de). This serves to safeguard our legitimate interests, which are predominantly in the interest of weighing up a common presentation of the content on our website in accordance with Art. 6 (1) lit. f) GDPR.
Within this framework, a connection is established between the browser you are using and Google's servers. As a result, Google learns that our website has been accessed via your IP address.
To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
For more information about Google's data processing, please refer to Google's Privacy Policy.

9. Social Media PlugIns

Using social plugins from Whatsapp using the Shariff solution.

Social networking buttons are used on our website.

This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO. To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but only by using an HTML link in the page. This integration ensures that when you call up a page of our website that contains such buttons, no connection with the servers of the provider of the respective social network is established.

If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider on which you can enter (for example, after entering your login data). You can press the Like or Share button.

Purpose and extent of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your related rights and settings options to protect your privacy, please refer to the privacy policy of the provider.
https://www.whatsapp.com/legal/#privacy-policy

Use of social plugins from Facebook, Google, Twitter, Instagram, AddThis
Our website uses social plugins ("plugins") from social networks.
When you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be posted on the social network and displayed there to your contacts. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO.


Purpose and extent of the data collection and the further processing and use of the data by the provider as well as a contact option and your related rights and settings options for the protection of your privacy, please refer to the privacy policy of the provider.
https://www.facebook.com/policy.php
https://twitter.com/privacy
https://developers.google.com/+/web/buttons-policy
https://help.instagram.com/155833707900388
https://www.addthis.com/privacy/privacy-policy/de

If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before you visit our website. You can completely prevent the loading of plugins even with add-ons for your browser, eg. Eg with the script blocker "NoScript" (https://noscript.net/).

Youtube video plugins
On this website content from third party providers are included. This content is provided by Google ("Provider").
YouTube is an offer from Google Ireland Limited, a company incorporated and operated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com).

For videos from Youtube, which are included on our site, the advanced privacy setting is enabled. This means that no information is collected and stored on Youtube by website visitors, unless they are playing the video. The inclusion of the videos serves the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, for an optimal marketing of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO.
The purpose and scope of the data collection and the further processing and use of the data by the providers as well as their respective rights and setting options for the protection of your privacy can be found in the privacy policy of Google https://policies.google.com/privacy.

Vimeo Video Plugins
On this website content from third party providers are included. This content is provided by Vimeo LLC ("Provider"). The integration of the Videso serves the preservation of our legitimate interests in the optimal marketing of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.
Vimeo is operated by Vimeo LLC, 555 West 18th Street, New York 10011, USA ("Vimeo").
For videos of Vimeo, which are integrated on our side, the tracking tool Google Analytics is automatically integrated. We have no influence on the settings of the tracking as well as the results of the analysis, and we can not see them. In addition, Web beacons are set via the embedding of Vimeo videos on the website visitors.

To prevent the setting of Google Analytics tracking cookies, you can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all the functions of this website in full.
In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plug-in, you can click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.
The purpose and scope of the data collection and the further processing and use of the data by the providers as well as their rights in this regard and setting options for the protection of your privacy, please refer to the privacy policy of Vimeo

Our online presence on Facebook, Instagram
Our presence on social networks and platforms facilitates better, more active communication with our customers and prospects. We inform you about our products and ongoing promotions.
When you visit our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. From these data so-called usage profiles are created using pseudonyms. These may be used to e.g. Place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and the interests of users. This is gem. Art. 6 para. 1 lit. f. DSGVO the preservation of our legitimate interest in optimizing the representation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (consent) to the data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the US, the following applies: For the US, a decision on appropriateness of the European Commission is available. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.

The detailed information on the processing and use of the data by the providers on their pages and a contact and your rights and options to protect your privacy, in particular opt-out options, please refer to the below linked privacy policy of the provider. If you still need help in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

Data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you can see here:
https://www.facebook.com/legal/terms/page_controller_addendum

Instagram: https://help.instagram.com/519522125107875

Opposition possibility (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Instagram: https://help.instagram.com/519522125107875
10. Sending evaluation reminders by e-mail

If you give us your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. during or after your order. If you have issued a DSGVO, we will use your e-mail address as a reminder to submit an evaluation of your order via our rating system.
This consent can be revoked at any time by a message to the contact option described below.

Evaluation reminder by Trusted Shops
If you give us your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. during or after your order. If you have issued a DSGVO, we will forward your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can send you an evaluation reminder by e-mail.

This consent can be withdrawn at any time by sending a message to the contact option described below or directly to Trusted Shops.

11. Contact options and your rights

As a victim, you have the following rights:

    according to Art. 15 GDPR, the right to demand information on the personal data processed by us in the scope specified therein;
    in accordance with Art. 16 GDPR, the right to demand immediate correction of incorrect or completed personal data stored by us;
    in accordance with Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless the further processing
    - to exercise the right to freedom of expression and information;
    - to fulfill a legal obligation;
    - for reasons of public interest or
    - to assert, exercise or defend legal claims
    is required;
    according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
    - the accuracy of the data is disputed by you;
    - the processing is unlawful, but you reject its deletion;
    - we no longer need the data, but you need it to assert, exercise or defend legal claims or
    - you have lodged an objection against the processing in accordance with Art. 21 GDPR;
    pursuant to Art. 20 DSGVO the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
    according to Art. 77 GDPR the right to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

For questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

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Revocation right
To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant as part of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you have a right of objection only if there are reasons that arise from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose. ************************************************** ******************